Shipping Policy | Happy Tails & Yev™

 Shipping Policy

Effective Date: July 11, 2025

We ship worldwide from our carefully selected fulfillment partners in Île-de-France, France.

1. Processing Time

Orders are processed within 1–3 business days. You’ll receive a confirmation email with tracking once shipped.

2. Shipping Rates & Times

- France: 2–4 business days

- Europe: 4–7 business days

- Rest of World: 7–14 business days

Rates are calculated at checkout based on location.

3. Customs & Duties

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.           These charges are the responsibility of the customer.

4. Lost or Damaged Orders

If your package is lost or damaged in transit, please contact us within 7 days of delivery.

5. Delayes

While we do our best to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as customs processing, weather conditions, or carrier issues.

6. Contact

If you have any questions regarding shipping, please contact us at:   support@happytailsyev.com